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IT Support Sp...
12000~15000 元/月
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IT Support Specialist
12000~15000 元/月
工作地点:上海 招聘人数:1人 招聘日期:2022-06-29 ~ 2022-12-07 更新日期:2022-08-02
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职位要求

职位性质:全职

学历要求:本科及以上

工作经验:一年以上

专业要求:IT 相关

职称要求:不限

外语要求:英语良好

岗位职责

Required Experience

•Major in computer science or related preferred

•At least one year of IT service experience


Primary Responsibilities

•Assists in the deployment, monitoring and maintenance of desktop and laptop computers

•Ensures prompt escalation of help desk tickets

•Provides weekly report of open tickets and statuses

•Assists in the deployment, monitoring and maintenance of desktops and laptops

•s and maintains our technology asset management system

•Proactively provides information and regular communication to the users on the progress of outstanding tickets

•Provides end user feedback, suggestions and enhancement requests to the IT Manager

•Reviews, addresses, and completes trouble tickets in a timely manner

•Addresses trouble tickets with high accuracy and documentation

•Provides tier 1 support

•Ensures all company IT assets are kept in working and presentable conditions

•Sets-up new users in a timely fashion

•Properly closes out and disables exiting employee’s accounts

•Conducts monthly audits of user accounts


Required Behaviors

•Models firm’s Core Values. We are CONFIDENT, CREATIVE, PASSIONATE, and TRUSTED. We generate RESULTS.


Qualifications

•Microsoft Office proficiency in Word, Excel, PowerPoint, and Outlook

•General computer knowledge

•Ability to troubleshoot

•Attention to detail

•Ability to multi-task

•Ability to communicate technical information to non-technical people (verbally and written)

•Organizational skills

•Ability to be a team player

•Ability to meet deadlines

•Ability to take direction from multiple people

•Conversational level of English


公司介绍

About MG2

Guided by our vision to create transformative experiences, MG2 has been delivering award-winning projects for over 50 years. We partner with some of the world’s most recognizable companies and brands to bring exceptional design solutions to life through full architectural, strategic planning, interior design, brand strategy, and program consulting services. At MG2 our greatest strength lies in our people, our partnerships, and our commitment to helping them succeed. We seek world-class talent to deliver integrated, tailored solutions that advance our clients’ enterprise and provide our staff with outstanding career growth experiences that elevate these opportunities.






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公司基本信息

慕维尼(上海)建筑设计咨询有限公司

外商独资

50 - 99人

建筑设计
IT 相关
IT Support Specialist